Frequently Asked Questions
Everything you need to know about your next favorite pair of sneakers.
Are all your products authentic?
Yes, at CREP MOVEMENT LTD, we guarantee 100% authenticity on every item. Our expert team rigorously inspects all sneakers and apparel to ensure they meet our high standards before they reach your doorstep.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location but generally take between 7-14 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all tags and security seals intact. Please note that limited edition releases may be subject to specific return conditions.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through services like Klarna and PayPal for your convenience.
Can I cancel or amend my order?
To ensure fast delivery, we process orders quickly. You can cancel or amend your order within 1 hour of purchase by contacting our support team. Once the order has been processed for shipping, changes cannot be made.
Do you restock sold-out items?
Due to the exclusive nature of our inventory, many items are limited runs and may not be restocked. We recommend signing up for our newsletter and following our social media channels for the latest drop updates.