Returns & Exchanges
At CREP MOVEMENT LTD, we want you to be fully satisfied with your purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all security tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your sneakers or apparel in the original shipping box, ensuring all tags, extra laces, and authenticity cards are included.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location within 48 hours.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the items, your refund will be processed to your original payment method within 5-7 business days.
